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Privacy Policy
Last Updated: February 17, 2026
1. Information We Collect
We collect the following information when you use Estelle:
- Account Information: Email address, password (encrypted)
- Birth Information: Date, time (optional), and location of birth
- Conversation Data: Your questions and Estelle's responses
- Payment Information: Processed securely through Stripe (we don't store card details)
- Usage Data: Login times, IP addresses, browser type
2. How We Use Your Information
We use your information to:
- Generate personalized astrological insights based on your birth chart
- Provide and improve the Service
- Process payments and manage subscriptions
- Send important updates about your account
- Respond to your support requests
3. Data Sharing
We do not sell or rent your personal information. We share data only with:
- Service Providers: Stripe (payments), Anthropic (AI), Resend (email)
- Legal Requirements: When required by law or to protect our rights
4. AI Processing
Your conversations are processed by Anthropic's Claude AI to generate responses. Anthropic's privacy policy applies to this processing. We use Claude Haiku, which does not train on user data.
5. Data Security
We implement industry-standard security measures to protect your data:
- Passwords are encrypted using bcrypt
- All connections use HTTPS encryption
- Database access is restricted and monitored
- Payment processing is PCI-compliant via Stripe
6. Data Retention
We retain your data for as long as your account is active. If you cancel your subscription, we retain your data for 30 days before deletion (unless legally required to keep it longer).
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Export your conversation history
- Opt out of marketing emails
To exercise these rights, email hey@askestelle.com
8. Cookies
We use essential cookies to maintain your login session. We do not use tracking or advertising cookies.
9. Children's Privacy
The Service is not intended for users under 13 years old. We do not knowingly collect data from children.
10. International Users
Your data may be stored and processed in the United States. By using the Service, you consent to this transfer.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We'll notify you of significant changes via email.
12. Contact
For privacy questions or to exercise your rights, contact us at hey@askestelle.com